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Award Line Catalogs JDS Industries Discount Trophy Plastic Dress-Up Plastic Plus R.S. Owens Metal Plaques/Memorials Catalogs Plastic Plus Gemini |
Terms Unless buyer has established credit with Generations Engraving, LLC, personal orders must be paid in full in person or online with PayPal® before order is released. With established credit, payments shall be made within 30 days from date of invoice. Interest will be charged at the rate of 1-1/2% per month on all accounts past due. Shipments are F.O.B. our establishments in Peoria, IL, or Hughesville, PA. Any customer issuing a NSF check will be placed on "Cash in Advance" status and will be required to pay a $30.00 NSF check charge. Backorders All backorders will be processed as merchandise is available unless cancelled by the customer. Shipping All orders to be shipped will use FedEx ground service unless otherwise specified. Other methods of shipment will incur an additional fee for delivery to the respective shipping company. Claims & Returns All claims must be reported within 10 days of receipt of merchandise or service. Claims for merchandise lost or damaged during shipment must be filed with the transportation company. Generations Engraving, LLC’s liability ceases upon carriers receipt of shipment in good order. Customized items are only returnable when Generations Engraving, LLC is at fault. Engraving will be spelled exactly as submitted with the order, and a copy of that form will be include with the completed product. If the product quality falls below expectations without being forewarned of potential difficulties with a particular job (example, poor contrast photo for photoengraving most likely will result in a poor quality imprint), every attempt will be made to alleviate the situation, if Generations Engraving, LLC is at fault. If a credit is requested, the defective merchandise must be received and inspected before credit is applied. Promotional Use We reserve the right to use images of finished products in promotional literature, unless specifically instructed otherwise. *All printed prices, rates and fees are subject to change without notice. |
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